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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Candy 96 Casino. Please read them carefully before creating an account, depositing funds or playing any available game. By using the website, you confirm that you understand and agree to these terms. If you do not agree with any part of them, you should not use the website or its services.

Candy 96 Casino operates under licences issued by the Curaçao Gaming Authority (reference OGL/2024/431/0231) and the Anjouan jurisdiction, providing regulatory framework for its gaming services.

1. General terms and eligibility

These Terms & Conditions apply to the website, gaming services, account features, promotions and other services made available by Candy 96 Casino. They should be read together with any additional rules, notices or conditions displayed on the website. Game-specific rules, promotional terms and payment conditions may apply separately and form part of these terms where relevant.

You must be legally permitted to access and use online gambling services in the place where you live. You must also meet the minimum legal age that applies to online gambling in your jurisdiction. Players in Australia should check the laws that apply in their state or territory before using the website. Candy 96 Casino may restrict access where gambling services are not permitted or where it cannot lawfully provide its services.

You are responsible for ensuring that the information provided during registration is accurate, complete and current. You must not create an account using false information, another person’s identity or information that you are not authorised to use. You must update your details when they change so that account, payment and verification information remains correct.

Only one personal account should be created and used by each player unless Candy 96 Casino expressly allows otherwise. Your account is for your own use and must not be sold, transferred, shared or made available to another person. You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account or password has been compromised, stop using the account and notify the relevant support channel through the website.

Candy 96 Casino may verify your identity, age, address, payment information and eligibility before or after an account is opened. Verification may require appropriate documents or other reasonable information. Until verification is completed, some services may be limited, suspended or unavailable. Providing documents that are altered, misleading or connected with another person may result in account action.

Website access and acceptable use

Use the website only for lawful purposes and in accordance with these Terms & Conditions.
Do not interfere with the operation, security or availability of the website or its games.
Do not use automated tools, software, scripts, bots or other methods intended to gain an unfair advantage.
Do not attempt to exploit errors, technical faults, vulnerabilities or pricing and game-display mistakes.
Do not use an account to launder money, conceal the source of funds or support unlawful activity.
Do not upload or transmit material that is unlawful, threatening, abusive, misleading or harmful.

2. Deposits, play and withdrawals

You may only use payment methods that belong to you or that you are authorised to use. Deposits must be made through the payment options shown on the website. Candy 96 Casino may decline, delay or reverse a transaction where required for security, compliance, technical or verification reasons. You should check any applicable payment information before confirming a transaction.

You are responsible for checking the amount of each deposit or wager before confirming it. Once a bet or game transaction has been accepted, it generally cannot be changed or cancelled except where required by law, the applicable game rules or a technical correction. You should not deposit more than you can afford to lose and should set personal spending limits where these tools are available.

All game outcomes are determined by the applicable game system and rules. You should review the rules, paytable, odds and any relevant information before playing. A game may be cancelled, suspended or corrected where there is a material technical problem, an incorrect display, a system fault, suspected manipulation or another event that affects the proper operation of the game.

Withdrawals may be subject to account verification, payment checks, applicable game rules and any reasonable anti-fraud procedures. Funds may be returned using an appropriate verified payment method. Candy 96 Casino may ask for further information before processing a withdrawal, particularly where the account, payment method or transaction history requires review. Any conditions applying to a particular promotion or payment method should be checked before use.

You remain responsible for complying with any taxation obligations that may apply to you. Candy 96 Casino does not provide personal financial, legal or tax advice. If you are uncertain about your obligations, you should obtain independent advice from a suitably qualified professional.

Prohibited activity and account action

Candy 96 Casino may suspend, restrict or close an account where it reasonably suspects a breach of these terms, unlawful activity, fraud, payment misuse, identity concerns, collusion, manipulation, bonus abuse or other conduct that may harm the website, its players or its legal and regulatory obligations. Where permitted, the reason for an action may be explained to the player. Information may also be shared where required by law or a lawful authority.

3. Promotions, privacy and responsible gambling

Promotions, bonuses, tournaments and other offers may be subject to separate promotional terms. Those terms may describe eligibility, qualifying activities, expiry dates, contribution rules, wagering requirements, withdrawal conditions and any applicable restrictions. You should read the relevant promotional terms before accepting an offer. If there is a conflict between these general terms and specific promotional terms, the promotional terms may apply to that offer.

Candy 96 Casino may withdraw, change or suspend a promotion where necessary, including where an offer has been displayed incorrectly, becomes unavailable or is being misused. A player must not hold multiple accounts or use coordinated activity to obtain an unfair promotional benefit. Any offer accepted in error or obtained through prohibited conduct may be cancelled in accordance with the relevant terms and applicable law.

Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used to operate accounts, process payments, verify identity, provide support, maintain security, prevent fraud, meet legal obligations and improve services. By using the website, you acknowledge that information may be processed for these purposes. You should review the Privacy Policy for further information about data handling and your available rights.

Gambling should be an entertainment activity, not a way to make money or solve financial problems. You should only play with money you can afford to lose, avoid chasing losses and take breaks when needed. If gambling is becoming difficult to control, use the responsible gambling tools available on the website, such as deposit limits, time limits, reality checks, cooling-off options or self-exclusion where offered.

Set a budget before you start and do not exceed it.
Do not gamble when affected by alcohol, medication, stress or strong emotions.
Do not borrow money or use essential household funds to gamble.
Keep track of the time and money you spend.
Talk to someone you trust if gambling is causing concern.
Seek independent professional support if you feel unable to control your gambling.

If you request account closure or self-exclusion, do not attempt to open or use another account during the relevant period. Account closure does not remove any obligations or transactions that arose before the closure request. Responsible gambling tools may have specific conditions, so read the information shown when selecting an option.

4. Changes, liability and legal information

Candy 96 Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, legal requirements, security measures or business practices. The latest version will be made available on the website and will apply from the stated effective date or, where no date is shown, from publication. You should review the terms regularly. Continued use of the website after an update means that you accept the revised terms.

The website and its services may be unavailable or interrupted because of maintenance, internet failures, payment-provider issues, software faults, security incidents, events outside reasonable control or other technical causes. Candy 96 Casino will take reasonable steps to maintain the service but cannot guarantee uninterrupted availability, error-free operation or that every game and feature will always be accessible.

To the extent permitted by law, Candy 96 Casino is not responsible for losses caused by misuse of an account, inaccurate information supplied by a player, unauthorised access resulting from failure to protect login details, interruptions outside reasonable control or a player’s failure to follow the game rules and these terms. Nothing in these Terms & Conditions excludes or limits a right or liability that cannot lawfully be excluded or limited.

If any part of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that part will be treated as removed or limited to the extent necessary. The remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

These Terms & Conditions are intended to operate with the laws that apply to the services and the player’s use of the website. Nothing in them prevents a player from relying on mandatory consumer protections or other rights that cannot be excluded under applicable Australian law. Any dispute should first be raised through the support process made available on the website, so that it can be reviewed and addressed appropriately.

By continuing to use Candy 96 Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities described in them and agree to comply with all applicable laws, game rules and account requirements.