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Responsible Gaming

Candy 96 Casino supports a balanced approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. This page explains practical ways to stay in control, recognise when gambling may be becoming harmful and find support when it is needed.

Candy 96 Casino operates under licences issued by the Curaçao Gaming Authority (reference OGL/2024/431/0231) and the Anjouan jurisdiction, providing regulatory framework for its gaming services.

Gamble for entertainment

Gambling can be enjoyable when it is kept within reasonable personal and financial boundaries. Before you play, consider how much time and money you are comfortable spending. Only use money that is available for entertainment after essential costs have been covered. Never use rent, mortgage payments, bills, savings, credit intended for necessities or money belonging to someone else.

The outcome of a casino game is based on chance. Previous results do not make a particular result more likely, and no strategy can guarantee a win. A loss is not a reason to continue playing or increase your stakes. Trying to recover losses by gambling more is commonly known as chasing losses and can quickly lead to financial and emotional harm.

  • Decide on a spending amount before you begin and do not exceed it.
  • Set a time limit and take regular breaks away from the screen.
  • Keep gambling separate from essential household spending.
  • Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
  • Do not borrow money or sell possessions to fund gambling.
  • Remember that gambling is not a reliable way to earn income.
  • Accept losses as part of gambling and do not try to win them back.

It can also help to keep a simple record of deposits, withdrawals, time spent playing and your overall results. Looking at this information honestly may help you identify patterns that are difficult to notice during a gambling session.

Tools to help you stay in control

Responsible gambling tools are designed to help you manage your activity before it becomes difficult to control. Depending on the options available through your account, you may be able to request deposit limits, wagering limits, loss limits, session or time reminders, temporary breaks or account closure. These tools should be selected carefully and treated as part of your personal gambling plan.

Set limits before you play

Choose limits that reflect your actual entertainment budget, not an amount based on what you hope to win. A limit should be low enough that reaching it will not affect your ability to pay for food, housing, utilities, transport, education or other important needs. Once a limit is reached, stop gambling rather than changing it during a session.

Take a break when needed

A temporary break can create space to review your habits and decide whether gambling still fits your circumstances. If you feel unable to stop, ask for a longer restriction or account closure. You can also remove gambling applications, avoid gambling-related advertising and ask a trusted person to support you while you take time away.

Consider self-exclusion

Self-exclusion is a stronger measure for people who want to prevent access to gambling for a set period or longer. If you believe you may be at risk of harm, request the strongest available restriction and do not attempt to open another account or use another person’s account. Account restrictions may not remove every gambling opportunity, so consider using other practical barriers and seeking professional support as well.

Limits and restrictions are personal safeguards, but they are not a substitute for professional advice. If a tool does not feel strong enough or you are repeatedly trying to work around it, treat that as an important warning sign and seek help promptly.

Recognising gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and mental wellbeing. It may develop gradually, and a person does not need to gamble every day to experience serious problems. Warning signs can affect the person gambling as well as family members, friends or other people close to them.

  • Spending more time or money gambling than intended.
  • Trying to hide gambling activity, deposits, losses or account statements.
  • Feeling restless, irritable or anxious when attempting to stop.
  • Thinking about gambling for much of the day or finding it difficult to focus on other activities.
  • Increasing bets or deposits to achieve the same excitement.
  • Gambling to escape stress, sadness, loneliness or other difficult feelings.
  • Chasing losses or believing a win is needed to put things right.
  • Borrowing money, missing payments or using credit to continue gambling.
  • Arguing with family, withdrawing from others or neglecting work, study or responsibilities.
  • Feeling shame, hopelessness or distress because of gambling.

One or more of these signs does not mean that a person should be judged. It does mean that a pause and an honest conversation may be helpful. Speak with someone you trust, such as a partner, family member, friend, doctor, counsellor or financial counsellor. Support is available even if you are unsure whether your gambling is a serious problem.

If you are concerned about someone else

Choose a calm time to talk and focus on what you have observed rather than making accusations. Explain how the behaviour affects you and offer to help the person find support. Do not lend money to cover gambling losses or agree to keep harmful gambling secret. You may also seek support for yourself, because gambling harm can place significant pressure on families and relationships.

Getting help in Australia

If gambling is affecting your life, you do not have to manage it alone. Gambling Help Online provides information, counselling and support options for people in Australia who are affected by gambling, including family members and friends. You can also contact a local gambling support service, a general practitioner, a qualified counsellor or a financial counsellor to discuss your situation confidentially.

If you are experiencing severe emotional distress, feel unsafe or are thinking about harming yourself, seek urgent help through local emergency services or a crisis support service in Australia. If you are in immediate danger, contact emergency services without delay.

Candy 96 Casino encourages players to act early. You can stop playing, request account restrictions or closure and remove access to gambling while you consider your next steps. You can also speak with our support team through the contact options made available on the website about account-related responsible gaming requests. Do not share passwords or allow another person to use your account.

A simple plan for safer gambling

  1. Set a realistic entertainment budget before opening a game.
  2. Choose a time limit and decide when you will stop.
  3. Use available account tools to apply limits or take a break.
  4. Keep records of your gambling and review them regularly.
  5. Tell someone you trust about your plan.
  6. Stop and seek support if gambling stops feeling enjoyable or begins affecting your life.

Responsible gambling is an ongoing choice. Your circumstances can change, so review your limits whenever your income, expenses, health or personal situation changes. If gambling no longer feels affordable, controlled or enjoyable, stopping is the safest decision.